Temporary Unavailability of Contacto in US Region

Incident Report for Contacto

Resolved

Dear Valued Customer,

As part of our commitment to providing reliable services to our customers in US Region, we recently conducted scheduled maintenance for Contacto. The maintenance proved successful, and although we identified a misconfiguration that affected the US Region. All other regions were operating normally.

When was the outage?
From : 2023-10-15 11:45 AM UTC
To. : 2023-10-16 05:50 AM UTC

What services was affected?
Services in the US region were impacted; other regions remained operational.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us

Posted Oct 15, 2023 - 06:00 UTC