Temporary Unavailability of Contacto in India Region

Incident Report for Contacto

Resolved

This incident has been resolved.

Posted Apr 10, 2024 - 15:03 UTC

Monitoring

Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.

Posted Apr 10, 2024 - 14:03 UTC

Investigating

Dear Valued Customer,

As part of our dedication to ensuring reliable service for our customers in India, we recently conducted silent deployments for Contacto. Unfortunately, this resulted in some issues, and Contacto services in the India region were impacted; other regions remained operational.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us

Posted Apr 10, 2024 - 10:30 UTC

This incident affected: Applications (Desktop App, Console).