Maintenance on Contacto Database
Scheduled Maintenance
Report for Contacto
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Dear Valued Customer,
We will be performing planned deployment and migration on Monday, 13th March 2023 06:30 UTC, to support the new feature of exporting conversations and customized Contacto URLs. The impact should be minimal and the interruption should last no more than 30 minutes.
When is the maintenance?
13th March 2023 06:30 - 13th March 2023 07:00 UTC
12th March 2023 23:30 - 13th March 2023 00:00 PDT
What services will be affected?
Users will not be able to access console.contacto.com during the downtime window. Users might need to re-login to console.contacto.com if they are logged out post this downtime.
Users will not be able to access the Views section on agent desktop app.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.contacto.com/hc/en-us
We will be performing planned deployment and migration on Monday, 13th March 2023 06:30 UTC, to support the new feature of exporting conversations and customized Contacto URLs. The impact should be minimal and the interruption should last no more than 30 minutes.
When is the maintenance?
13th March 2023 06:30 - 13th March 2023 07:00 UTC
12th March 2023 23:30 - 13th March 2023 00:00 PDT
What services will be affected?
Users will not be able to access console.contacto.com during the downtime window. Users might need to re-login to console.contacto.com if they are logged out post this downtime.
Users will not be able to access the Views section on agent desktop app.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.contacto.com/hc/en-us
This scheduled maintenance affected: Applications (Desktop App, Console).